Privacy Policy

Privacy Policy

Effective Date: [Jan-15-2025]

Introduction

Welcome to Lumypay.com, operated by LumySolutions OÜ (registration number: 17114759), located at Harju maakond, Tallinn, Kesklinna linnaosa, Veskiposti tn 2-1002, 10138. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, surname, and username.
  • Contact Data: Email address, phone number, and postal address.
  • Financial Data: Payment information and transaction details.
  • Technical Data: IP address, browser type, and operating system.
  • Usage Data: Information about how you use our website and services.

2. Purpose of Data Processing

We process your personal data for the following purposes:

  • To provide and manage our payment services.
  • To process transactions and send you related information.
  • To communicate with you, including responding to your inquiries.
  • To comply with legal obligations and regulatory requirements.
  • To improve our website and services through data analysis.

3. Legal Basis for Processing Personal Data

We rely on the following legal bases for processing your personal data:

  • Consent: Where you have given consent for us to process your personal data for a specific purpose.
  • Contractual Necessity: Where processing is necessary for the performance of a contract with you.
  • Legal Obligation: Where we need to comply with a legal or regulatory obligation.
  • Legitimate Interests: Where processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and IT service providers.
  • Legal Authorities: Where required by law or to respond to legal requests.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • The right to access your personal data.
  • The right to rectify inaccurate or incomplete data.
  • The right to erase your personal data (right to be forgotten).
  • The right to restrict processing of your personal data.
  • The right to data portability.
  • The right to withdraw consent at any time where we rely on consent to process your personal data.

To exercise these rights, please contact us using the details provided below.

7. Security of Your Data

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or destruction.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: